Operations Manager — Hospitality Excellence

Oversee day-to-day operations ensuring exceptional service delivery, operational efficiency, and customer satisfaction

Location: Bangalore, India

Type: Full-time

Compensation: ₹6 LPA + Incentives

About the Role

Safina Hospitality, a premier hospitality service provider located in the heart of Bangalore, is looking for an experienced and dynamic Operations Manager. In this role, you will be responsible for overseeing the day-to-day operational aspects of our hospitality services, ensuring exceptional service delivery, operational efficiency, and customer satisfaction across co-living, co-working, studios, community events, and private events.

Requirements

Essential

• Minimum 3-5 years of experience in operations management, preferably in the hospitality or events sector
• Strong organizational and multitasking abilities to manage multiple operations simultaneously
• Excellent communication and interpersonal skills for effective client and team interactions
• Proficiency in financial management, including budgeting and cost control
• Strong problem-solving and decision-making skills in high-pressure situations
• Familiarity with health, safety, and quality standards in hospitality operations

Bonus Points

• Experience with hospitality management software and reporting tools
• Background in managing diverse service offerings (co-living, co-working, events)